Saken inkluderer oppdatering til og med 1.juli fra ARRL. Oppdateringene er sakset fra ARRLs hjemmeside. Bla deg gjennom meldingene. LOTW er tilbake, online fra og med 1.juli klokken 16:00 UTC.
Flere av ARRLs tjenester er nede for telling. Den mest merkbare for de fleste er muligvis LOTW.
Her er original-melding fra ARRLs websider, 16.mai og 17.mai om tilstanden:
Kilde: http://arrl.org/news/arrl-systems-service-disruption
05/17/2024
«Updated 5/17/2024
Some members have asked whether their personal information has been compromised in some way. ARRL does not store credit card information anywhere on our systems, and we do not collect social security numbers. Our member database only contains publicly available information like name, address, and call sign along with ARRL specific data like email preferences and membership dates.
Original story below:
5/16/2024
We are in the process of responding to a serious incident involving access to our network and headquarters-based systems. Several services, such as Logbook of The World® and the ARRL Learning Center, are affected. Please know that restoring access is our highest priority, and we are expeditiously working with outside industry experts to address the issue. We appreciate your patience.
This story will be updated with new developments.«
22.mai – via Facebook, legg merke til det jeg har uthevet i fet skrift:
«
Update: ARRL Systems Service Disruption
We are continuing to address a serious incident involving access to our network and systems. Several services, such as Logbook of The World® and the ARRL Learning Center, are affected.
We have heard from many LoTW® users, asking about the status of the service and its data. This is not an LoTW server issue, and LoTW data is secure.
Our editorial and production team is preparing the July issue of QST magazine, which is still going to press. It may be delivered a few days late to members who receive print subscriptions. The digital edition should be released on time.
We appreciate your continued patience as our staff and others work tirelessly to restore affected systems.
This story will be updated with new developments.»
OPPDATERING 31.MAI 24:
Updated 5/31/2024
Our phone system has been returned to service. ARRL may be reached at 1-860-594-0200 or 1-888-277-5289 (toll-free in the US), Monday through Thursday from 8 AM to 7 PM Eastern Time, and until 5 PM on Fridays. Members can also email general inquiries to hq@arrl.org.
The ARRL International Digital Contest is this weekend, June 1 – 2, 2024, and the ARRL June VHF Contest is June 8 – 10, 2024. The ARRL Contest Portal will be available with limited functionality at contests.arrl.org. Log submission pages will continue to be available at contest-log-submission.arrl.org, and logs received can be viewed at contests.arrl.org/logsreceived.php. The log submission links are also available on the contest landing pages at www.arrl.org/arrl-digital-contest and www.arrl.org/june-vhf.
Members are reminded that the June 2024 issue of QST magazine, the special ARRL Field Day edition, can be viewed online. Members may also access digital editions of QST dating back to 2012. Access to archives for QST issues older than 2012, which are accessed through the ARRL website, is not presently available. For On the Air, QEX, and NCJ magazines, members may access the current issues and previous issues back to 2020. Visit www.arrl.org/arrl-magazines for links to all four magazines and to download the ARRL Magazines app.
Work is continuing to publish the July 2024 issue of QST magazine. We anticipate an on-time delivery of the digital edition, and delayed delivery for those who subscribe to the printed magazine.
We have heard from members asking if they can renew their membership at this time. Members can renew online at www.arrl.org/join or by phoning ARRL.
As reported earlier this week, ARRL Store orders (www.arrl.org/shop) have resumed shipping.
This story will be updated with new developments.
Updated 5/29/2024 (kilde: https://www.arrl.org/news/arrl-systems-service-disruption)
This update includes information about the status of several services as we continue to respond to a serious incident involving access to our network and systems.
The ARRL Volunteer Examiner Coordinator (ARRL VEC) has resumed the processing of Amateur Radio License applications with the FCC. A more comprehensive update on the status of ARRL VEC services is available here.
There has been no interruption to visitor operating at W1AW, the Hiram Percy Maxim Memorial Station. The station resumed voice bulletins on Thursday, May 23. All other scheduled transmissions, including Morse code practice, and code and digital bulletins, will resume on Thursday, May 30. Please refer to the regular operating schedule at www.arrl.org/w1aw-operating-schedule.
After last week’s distribution of the ARRL Letter, our e-newsletter service has resumed. Current editions of ARRL Club News and The ARES® Letter have also been distributed.
ARRL Store orders have resumed shipping. Orders are being fulfilled from earliest order dates to the latest. Please allow additional time for our processing.
There has been no disruption to the @arrl.net email forwarding service, though forwarding email addresses and aliases cannot be modified at this time.
Our telephone system is unavailable at this time.
We appreciate your patience as we continue working on restoring access to affected systems and services.
This story will be updated with new developments.
14.juni update:
Updated 6/14/2024
We are continuing to make progress on restoring the ARRL network and many related systems and databases. Thank you for your continued patience and understanding as we carefully address and restore affected services.
While the Logbook of The World® server, Online DXCC, and related user data are secure and unaffected, we have taken the precautionary measure of keeping the services offline until we can ensure the security and integrity of our networks.
Updated 6/21/2024
ARRL staff continue to work with outside industry experts to ensure that all servers have been remediated, tested, and all data has been confirmed. We have also been working to ensure that the network is secure.
As noted in previous updates, Logbook of The World® servers and data are fine and working. LoTW® has dependencies on other servers, for example membership data, which have not yet been returned to service. We will announce when LoTW is open for user access. We anticipate that the queue will grow quite large once live, and we are evaluating ways to manage that potential issue.
As a reminder, 2024 ARRL Field Day is this weekend. We note that some groups have scaled back or cancelled their outdoor plans due to excessive heat or severe weather threats. Please use caution this weekend (visit Heat.gov for heat and health information). Enjoy Field Day. The Field Day bulletin will be transmitted from W1AW and K6KPH as scheduled (see PDF schedule). Your Field Day results may be uploaded to https://field-day.arrl.org/fdentry.php or mailed to ARRL after the event.
This story will be updated with new developments.
Oppdatering 2.7.24
Effective 12:00pm ET / 16:00 UTC we will be returning Logbook of The World® (LoTW®) to service.
As work progressed on the network, some users encountered LoTW opening briefly during which some 6600 logs were uploaded. The logs were not processed until this weekend as we tested that the interfaces to LoTW were functioning properly.
We are taking steps to help manage what will likely be a huge influx of logs. We are requesting that if you have large uploads, perhaps from contests or from a DXpedition, please wait a week or two before uploading to give LoTW a chance to catch up. We have also implemented a process to reject logs with excessive duplicates. Please do not upload your entire log to “ensure” your contacts are in LoTW as they will be rejected. Lastly, please do not call ARRL Headquarters to report issues you are having with LoTW. You can contact support at LoTW-help@arrl.org.
Through the end of the year, you may experience planned times when LoTW will be unavailable. We have been using this time to evaluate operational and infrastructure improvements we would like to make to LoTW. Those times will be announced.
We appreciate your patience as we worked through the challenges keeping LoTW from returning to service. We know the importance of LoTW to our members, and to the tens of thousands of LoTW users who are not ARRL members. LoTW, just behind QST, is our second most popular ARRL benefit.
This story will be updated with new developments.